FAQS
Shipping
Orders typically ship within 3 business days of order date. All shipping costs are the responsibility of the customer. Be sure you have entered your shipping address correctly as addresses cannot be changed once you've placed your order. We are happy to work with expedited shipping needs where possible. If you need an item by a certain date, please contact us before purchasing the item to ensure we can accommodate your request!
As You Are Vintage is not reliable for lost, stolen, or damaged items once orders have shipped, but if you have any issues with your order, please let us know so we can do what we can to help. If your order was damaged during the shipping process, please be sure to take photos of your packaging and damaged items as soon as you receive it and contact the appropriate shipping company to process a claim. Please let us know as well so we can help you get the issue resolved.
International buyers are responsible for customs and import fees.
Refund Policy
Thank you for shopping As You Are Vintage! Due to the delicate and special nature of preloved vintage, all sales are final.
We want you to love the pieces you’ve ordered, so if for some reason you are unhappy with your order, please contact us within a week of your order being received and we can do our best to resolve the issue. We do our best to make things right!
Please be sure to read the full product description for all items before ordering. We do our best to provide detailed and accurate descriptions, measurements, and estimated modern sizes. Any imperfections, as well as item conditions, will be listed in each product description. Unless otherwise stated, items are pre-loved and pre-worn. Some subtle flaws and natural signs of wear are to be expected consistent with the items age. Extra care should be taken in wear and storage.
We do not accept returns, exchanges, or store credits. If you have any questions before purchasing, please don't hesitate to ask! We are happy to answer any questions you may have before purchasing.
Have any questions? Contact us at asyouarevintage@gmail.com
Vintage Care
All As You Are Vintage items are washed and sanitized before being sold, unless garments are wool and the tag states dry clean only.
When it's time for your first wash, treat your vintage with extra care to preserve the longevity of your pieces! Here are a couple of valuable tips to keep in mind when washing:
- Pay close attention to the material composition. Some fabrics should be hand washed in cold water (like silks), others should be dry cleaned (like wool), and some fair well on the delicate cycle! (like polyester, rayon, and acetate)
- If you’re unsure, you can do a quick Google search to see what is the best option for your garment, or you can send us an email at asyouarevintage@gmail.com or a DM on Instagram at @asyouarevintage!
Vintage Sizing
While shopping, keep in mind that vintage sizing is often slightly different than modern sizing! To ensure the best fit, measure your favorite garments lying flat, and compare those to the measurements on product listings. If you have any questions regarding sizing or specific items, please email us at asyouarevintage@gmail.com or send us a DM on Instagram at @asyouarevintage - We’re happy to help!